How do i make a user active in salesforce


To create new user or multiple users login to and navigate to Setup | Administer | Manage Users | Users. Click on Users button as shown above. Click on New User or Add multiple users.

Reactivate a User
  1. Navigate to the users portion of setup: Classic: Setup | Manage Users | Users. Lightning: Gear icon | Setup | Administration | Users | Users.
  2. Look for the name of the User to reactivate.
  3. Click Edit beside the name of the User.
  4. Select the ‘active checkbox. ‘
  5. Click Save.


Why add users to your Salesforce account?

When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most.

What can you learn from your Salesforce user activity?

If you’ve examined this data, you’ve monitored user activity. By looking at login history, you can tell which users log in regularly and make use of their Salesforce license. You can also identify who isn’t logging in; these users may need more training on how to use Salesforce or may not need a license at all.

What is monitor user activity in Salesforce?

Monitoring user activity helps you proactively safeguard your Salesforce org by identifying suspicious actions and addressing them, reducing your technological attack surface. Regulated industries like healthcare and financial services follow compliance frameworks that require user activity monitoring.

What are user permissions and access settings in Salesforce?

User permissions and access settings are specified in profiles and permission sets. To use them effectively, understand the differences between profiles and permission sets. The available permissions and settings vary according to which Salesforce edition you have.


Can you reactivate a Salesforce user?

When your User account has been deactivated you will find that a Salesforce support representative handling your case has redirected you towards the System Administrator for your company. This is done as it is the System Administrators that have the ability to reactivate accounts.

How do I enable and deactivate a user in Salesforce?

Deactivating a user prevents access but preserves all historical activity and records.From Setup, in the Quick Find box, enter Users , then select Users.Click Edit next to a user’s name.Deselect the Active checkbox, and then click Save.

What happens when a user is deactivated in Salesforce?

Deactivated users lose access to shared records immediately. Users higher in the role hierarchy continue to have access until that access is deleted asynchronously. If that visibility is a concern, remove the record access that’s granted to the deactivated users before deactivation.

How do I see active users in Salesforce?

You can get a list of active user sessions (i.e. logged in users) via Setup> Security Controls> Session Management or the API.

What is the difference between deactivating and freezing a user?

“Freezing” only stops the user from being able to login. When you “deactivate,” it frees up that salesforce license to be given to another user. Hope this helps you!

How do I enable a disabled portal user?

To reactivate this user, you may need to first create a new contact record for them if the record was deleted.Navigate to the Contact tab (you may need to navigate to an app that has the Contact tab).Search for the Contact by name, and if they are present skip to Part 2. … Click New.

What prevents a user from being deactivated in salesforce?

You’re prevented from activating a user if the user is the:default owner of leads.default or automated case owner.default lead creator or owner.default workflow user.recipient of a workflow email alert.a user selected in a custom hierarchy field.a customer portal administrator.

What is the difference between freeze and deactivate the user in salesforce?

Freezing a user in Salesforce means that only stops the user from being able to login. In some cases, you can’t immediately deactivate a user (such as when a user is selected in a custom hierarchy field or a user that’s assigned as the sole recipient of a workflow email alert).

What are two reasons that would prevent a user from being deactivated?

There are some scenarios that will prevent a user from being deactivated if the user is:A user that is selected in a custom hierarchy field. … Default workflow user.Default Owner of leads or cases.Automated case owner.Lead creator.Customer Portal administrator.They are the recipient of a workflow email alert.

How do I manage users in Salesforce?

Your Salesforce edition determines the maximum number of users that you can add….From the user list, you can:Create one user or multiple users.Reset passwords for selected users.Edit a user.View a user’s detail page by clicking the name, alias, or username.View or edit a profile by clicking the profile name.More items…

How many active users does Salesforce have?

The company generates more than $6.66 billion in revenue for the fiscal year ending January 31, 2016. Salesforce has more than 150,000 customers worldwide and more than 20,000 employees.

How do I assign a user to a profile in Salesforce?

Once you are done with the profile setup, assign users to this new custom profile:Hence, navigate to Setup >> Administration setup >> Manage Users >> Users.Click on Edit next to the user.Go to Profile drop-down and select a new custom profile that you just created.Then, click on Save.More items…•

The Complete Guide to Salesforce User Management

When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.

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Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.

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Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.

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Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.

What is a permission set in a profile?

In Profiles? In Permission Sets? Use profiles and permission sets to grant access but not to deny access. Permission granted from either a profile or permission set is honored. For example, if Transfer Record isn’t enabled in a profile but is enabled in a permission set, she can transfer records regardless of whether she owns them.

Can a user have multiple permissions?

Every user is assigned only one profile, but can also have multiple permission sets. When determining access for your users, use profiles to assign the minimum permissions and access settings for specific groups of users. Then use permission sets to grant more permissions as needed. This table shows the types of permissions …

Why is user activity monitoring important in Salesforce?

User activity monitoring – tracking user actions in a digital environment for information security – is critical for protecting sensitive cloud-based data.

What does it mean when a Salesforce user logs in at odd hours?

Admins can see if a user logs in at odd hours, such as on weekends or late at night, or if they log in from a different IP address, indicating they’re accessing Salesforce from an unexpected location. With this information, you can prevent unauthorized access that could lead to a data breach.

Can you assess Salesforce performance based on Apex events?

You can also assess performance based on Apex events and Community performance. User activity monitoring reports reveal areas that need to be addressed, which is critical because the performance of your Salesforce org is directly tied to productivity and ROI .


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