How do i get salesforce to recognize two email addresses


Create the Sender Profile for Multiple Email Addresses.

  • In the app switcher, hover over your name and click Setup.
  • Search for Sender Profiles.
  • Click Create.
  • Enter the Name, External Key, and Description for your Sender Profile.
  • Click Use Specified Information.
  • Enter %%FromName%% for the From Name.
  • Enter %%FromEmailAddress%% for the From Email.
  • Specify Reply Mail Management settings as needed.
  • Click Save. Was this information helpful?


How do I add multiple email addresses in Salesforce?

Multiple Email-to-Case Email AddressesClick the gear icon in the upper right corner and click on Setup.In the Quick Find box on the left hand side type in email-to-case (don’t forget to add the – in-between each word) and click on it.Scroll down to “Routing Addresses” and click the “New” button.More items…

Can a user have multiple email addresses in Salesforce?

Setup multiple User Accounts each, of course, would have their own email address. Leverage your Org-Wide Email Address. To display the list of defined organization-wide addresses, from Setup, click Email Administration | Organization-Wide Addresses.

How do I add an email account to Salesforce?

To be able to use Email to Salesforce, start by configuring it….Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . … Under Email Associations, select options as needed.More items…

Can you more emails under one username on Salesforce?

Usernames are unique, it is not possible to use a username that another person has even it is in a different organization. You can have different users – logins for the same email address however you can not have more than one equal username.

What is the individual object in Salesforce?

The Standard object called ‘Individual’ was introduced as of the Spring ’18 release. The Individual object lets you store details about Data Privacy and Protection preferences. First set up data privacy records, then encrypt the Individual Name field with the type of tenant secret and encryption scheme of your choice.

How do I link an email chain in Salesforce?

Relate Emails to Your Salesforce Records Using Email to…Compose an email from an email account that you listed in My Acceptable Email Addresses on the My Email to Salesforce setup page.Enter your Email to Salesforce address in the BCC field.Enter the email recipients in the To and CC fields.Send the email.

How do I automatically add emails to Salesforce?

Use the cloud-based Outlook integration to add emails to Salesforce. Once Outlook Integration is installed, you just click on the Log Email button and a copy of the email will be sent to Salesforce. For more, please review Outlook Integration.

How do I add an Outlook email account to Salesforce?

From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration. If Add Email is selected, the Add Email and Send and Add options appear in Outlook. Note If you don’t see the Add Email and Send and Add options, ask your administrator to activate Email to Salesforce.

How do I add a new user to Salesforce?

To add users:From Setup, enter Users in the Quick Find box, then select Users.Click New User to add a single user or click Add Multiple Users to add up to 10 users at a time.Enter each user’s name, email address, and a unique username in the form of an email address.More items…

How do I change the sender email in Salesforce?

To do so:Log in to Salesforce and navigate to Setup. … Click Add, then enter Simpplr in the Display Name field. … Click Save. … Once an email address is added, go back to Simpplr and navigate to Manage application > Setup > Email. … The newly added email address will receive a confirmation email from Salesforce.

Are username and email address the same?

The username is the name you choose to be identified with for e-mail purposes and that you have provided to the e-mail host to create your e-mail account. The domain name is the internet designation for the e-mail host, which may be a private site, company, organization, or government entity.

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