How do you get licenses? Simply put, you buy them from Salesforce. Generally, they are purchased in bundles, depending on your individual needs. Once you have them, you can go into Salesforce and assign the different contacts as users of your community.
Table of Contents
What is a Salesforce community license?
These are the community licenses that allow external users to access other Salesforce products/functionality namely Tableau CRM and various Industry solutions. Which license is right for me?
How can you Empower your customers with Salesforce experiences?
You can also empower your customer’s employees to connect and collaborate on a common portal. Experiences are built right on top of the Salesforce platform which allows you to connect any third-party system or data directly into the community.
How many types of Salesforce licenses are there?
Salesforce provides licenses in six different types of licenses. Listed below: It is useful for business to consumer experiences using large numbers of external users who need access to case objects or knowledge. You can also use the customer community with personal accounts.
How to enable customer user in Salesforce community?
Ok, I founded the solution in page 37 of “Getting Started Wtih Communities” : On the contact detail page, click Manage External User, then Enable Customer User. This all helped but you apparently ALSO have to Setup:Customize:Customer Portal and “enable”. I am new to the Salesforce platform, and working with my developer account.
How do I assign a community license in Salesforce?
To assign a Lightning Platform Starter or Lightning Platform Plus license to a user, first assign the Salesforce Platform user license. Then assign them the Company Community for Lightning Platform permission set license. (Sometimes, you have to create the permission set before you can assign the license.)
What is a customer community license in Salesforce?
A community license works like a standard Salesforce internal license: external users with a member-based license (that is, a license that is assigned to a specific user) are able to access a community as many times as they want. However, external users do not have access to the internal org.
How much is a Salesforce community license?
Salesforce Communities pricing: Customer Community: $2 per login or $5 per member/month. Customer Community Plus: $6 per login or $15 per member/month. Partner Relationship Management: $10 per login or $25 per member/month.
What is the difference between customer community and customer community plus?
Customer Community – Business-to-consumer communities with large numbers of external users. Enable customer self-service, extend business processes, and build deeper customer relationships. Customer Community Plus – Business-to-business communities for support and non-sales scenarios, such as eCommerce.
What are the different types of Salesforce licenses?
Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.
Is Salesforce communities the same as community cloud?
The Experience Cloud platform enables users to build more than just communities, but build forums, portals, help centers, sites, and mobile apps to manage your organizations’ content.
How do I enable communities in Salesforce?
To enable community in Salesforce go to setup -> Build -> Customize -> Communities and click on settings. and check enable communities check box and enter your domain name and save it.
What is Salesforce customer community plus?
Customer Communities licenses allow you to collaborate with customers, on things like support cases and account administration. Customer Communities Plus is aimed in the middle, at more robust customer collaboration and exposure of many more Salesforce objects and the sharing model.
How many types of communities are there in Salesforce?
An organization can build a community to meet any number of needs, but there are three main community types in Salesforce: Customer communities. Employee communities. Partner communities.
Can two communities share same domain?
b) It is not possible to use the same sub domain for two different site types (a Force.com Site and a Force.com Community Site) as these are two features that require their corresponding domain.
What does community license mean?
Community License means a limited license that may be granted to an individual End-User (defined below), entity, or organization, and that is subject to the significant limitations on use set forth in Section 4.2(l).
What is the difference between partner community and customer community in Salesforce?
Customer Community – allow your customers (B2B and B2C) engage with both your organisation and other customers via an online portal. Partner Community – give your resellers, distributors, brokers limited access to your Salesforce to pass you leads and work on deals with your sales team.
How many types of licenses does Salesforce have?
Salesforce provides licenses in six different types of licenses. Listed below: It is useful for business to consumer experiences using large numbers of external users who need access to case objects or knowledge. You can also use the customer community with personal accounts.
What is Salesforce community?
In simple terms, you can also say that the Salesforce community is the advanced version of portals. With the help of communities, your users can work collaboratively. It is built on the Salesforce platform and easily integrates with CRM.
What is a community member based license?
Community member-based license is similar to standard Salesforce internal license. External users who have member-based licenses can have access to a community multiple times. But, they do not have access to internal organizations.
Can I use an external app license with a personal account?
The external app‘s license cannot be useful with personal accounts. Channel Account: It is useful for business to business communities and portals that calculate their usage on the basis of numbers of partners instead of numbers of individual users. Each of the above mentioned licenses is available in two ways i.e.:
Guide to Salesforce Community Licenses (Experience Cloud) for ISVs
When selecting the right Salesforce community licenses (Experience Cloud) for your ISV app or solution, there are various key parameters you’ll need to consider. In this Tech Experts post, we’ll walk through these parameters, as well as provide a cheat sheet to serve as a hand and quick summary guide.
What are the different types of Community licenses?
Security and access are key aspects of any Salesforce product and Communities are no exception. User access to a community is provided via special community user licenses. Below is a list of all the available license options:
Which license is right for me?
You could review the Communities User Licenses documentation to understand which license works best for you, but as an ISV you have to consider some additional factors.
Tableau CRM Access for Community Users
When it comes to providing external community users access to the Tableau CRM functionality, there are a couple of options.
How do Community Licenses work in License Management App (LMA) and Channel Order App (COA)?
If you are an OEM reselling community license, you will have a product catalog listing your particular community licenses, which are priced on a per user per month basis. For member licenses, each order corresponds to a single community member user who can log in as many times as they require.
Cheat Sheet
As promised, here is a handy Cheat Sheet that summarizes the purpose of each license, which ones are available for OEM partners, the key differences between the license types, considerations for provisioning licenses with the LMA, and ordering licenses from Salesforce with the COA.
Summary
There are a lot of options for community licenses. If you have analyzed all the parameters mentioned here, you should have a very good idea of which licenses fit your use case and solution.