How do approvals in salesforce work


An approval process automates how Salesforce records are approved in your org. In an approval process, you specify: The steps necessary for a record to be approved and who approves it at each step. For example, when an employee creates a time-off request, have Salesforce automatically send an approval request to the employee’s manager.

An approval process automates how records are approved in Salesforce. An approval process specifies each step of approval, including from whom to request approval and what to do at each point of the process. Your org has a three-tier process for approving expenses.


How many types of approval processes are there in Salesforce?

Salesforce approval process. Salesforce approval process is an automated process and your organization can use to approve records in Salesforce, An approval process is combination of steps for a record to be approved and person has to approve it each step.A step can apply to all the records to that object or just record that meets the certain criteria.

How to implement Salesforce successfully?

  • Prioritize data hygiene. Your business may need to clean up and standardize existing data to improve its quality and resolve or prevent duplicate data. …
  • Integrate your data. Next, your organization will need to connect all existing Salesforce apps to Customer 360. …
  • Get a 360-degree view of your customers. …

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. …
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

More items…

What is the best Salesforce implementation process?

  2. Recommendations
  3. Feeds

What are the steps in approval process in Salesforce?

2. Create and Manage the Salesforce Approval ProcessStep 1: Starting the Setup. … Step 2: Indicating Initial Submitters. … Step 3: Configuring Initial Submission Actions. … Step 4: Editing Approval Steps. … Step 5: Setting up Final Approval Actions. … Step 6: Setting up Final Rejection Actions. … Step 7: Recall Actions.More items…•

What is an approval request in Salesforce?

Approval Request. An approval request is an email, Salesforce app notification, Lightning Experience notification, or Chatter post. The approval request notifies the recipients that a record was submitted for them to approve. Approval Steps Approval steps define the chain of approval for a particular approval process.

How does the approval process work?

Approval processes are a type of workflow, which is any sequence of work from initiation to completion, that you can create to ensure work is approved the same way every time. Creating an approval process can simply mean defining the procedures that you will follow to approve work.

How does Salesforce trigger approval process?

Evaluate trigger from approval processCreate a checkbox field to update when its Approved.Update this checkbox to true in Approval actions.Compare in trigger and have this in ‘IF’ Condition whether ‘Check_ Box == True’

What is the difference between workflow and approval process in Salesforce?

The major differences between workflow rules and approval processes in Salesforce lie not only in the purposes of their use but also in when and how they are triggered. As such, when a user manually presses the “Submit for approval” button on their request, the approval process activates.

How many approval steps Salesforce?

Required EditionsPer-Org LimitValueActive approval processes1,000Total approval processes2,000Active approval processes per object300Total approval processes per object5007 more rows

How do I check approval process in Salesforce?

Test Your Approval ProcessUsing the App Launcher, navigate to the Travel App and click the Travel Approvals tab..Select a record from the list. … Click the down arrow next to the New Opportunity button and select Submit for Approval..Enter a comment and click Submit.More items…

Can approval process send email?

You can dynamically choose the record owner’s email address to send an email alert. Below is the example of Approval Process for an opportunity record. 1.

How do I send a quote for approval in Salesforce?

Write validation rules that stop the quote status field from being set to ‘Approved/Presented/Accepted/Rejected’ without the ‘Approved’ checkbox field being set to TRUE. Conga Document validation formula, checks that the ‘Approved’ checkbox field is set to TRUE before it allows quote documents to be created.

What are two final approval actions in an approval process Salesforce?

Final approval actions occur when all required approvals were obtained. A final rejection action occurs when an approver rejects the request and it moves to the final rejection state. An outbound message sends information to a designated endpoint, like an external service.

How do I automatically submit approval in Salesforce?

In the Process Builder actions, select ‘Submit for Approval’ and select the approval process. The option ‘Skip the entry criteria for this process’ appears once you have selected your process: Save and Activate. Now with a certain record change, you can launch a specific approval process by skipping the entry criteria!

How do I automatically approve in Salesforce?

How to Deploy Approval Process in Salesforce?Click on Setup => Create => WorkFlow and Approval => Approval Process or go to Quick Find and search Approval Processes. … Click on Create New Approval Processes and choose Use Jump Start Wizard.More items…

What is Salesforce approval process?

An approval process also specifies the actions to take when a record is approved, rejected, recalled, or first submitted for approval. For example, when an employee creates a time-off request, have Salesforce automatically sends an approval request to the employee’s manager.

What words are used in the first line of an approval request?

While responding to an approval request, some words can be used in the first line with periods or exclamatory marks. The words like Approved, Approve, Yes used for approval while Reject, Rejected, No used for rejection.

What is the preplanning process in salesforce?

Preplanning includes of: Final Approval Actions like unlock record or change the status of the record.

When is the initial submission action executed?

Initial Submission Actions – It will be executed when the user clicks on ‘Submit for Approval’ on the object record. Final Approval Actions – It will be executed after all the approval process steps have been approved.

What is workflow trigger?

Workflow triggers automatically on any DML action like Insert, Update. It consists of a single step or a single action to continue the process and workflow triggers are not visible to user.

What is Salesforce approval process?

An approval process automates how Salesforce records are approved in your org. In an approval process, you specify: The steps necessary for a record to be approved and who approves it at each step. For example, when an employee creates a time-off request, have Salesforce automatically send an approval request to the employee’s manager.

What is a submit for approval?

One of the available process actions is Submit for Approval, which means you can build a process that automatically submits records for approval. And that means your users don’t have to remember to submit opportunities for approval. For example, in a process that runs when opportunities are created or edited:

What happens when the CEO approves a position?

If the CEO approves the position, final approval actions are executed. They set the approval status to Approved, unlock the record for future updates, and notify the employee who requested the new position. Final approval actions occur only when a record is approved and there are no further approval steps.

What Is the Approval Process in Salesforce Needed for?

Dwelling on the reasons why such approvals are beneficial, it is more than safe to state that when using automation tools wisely, companies (including nonprofit organizations using Salesforce) can optimize their work processes and save both time and money. Having well-working Salesforce approval procedures based on outlined rules can help to:

Salesforce Approval Process Use Cases

One of the top ways you can make use of the approval process in Salesforce is for offering discounts. While salespeople are used to giving out generous, rounded up discounts, qualifying each of such offers through the approval cycle will set specific boundaries and eliminate excessive spending.

Before You Start Your Setup

When certified Salesforce admins set up the approval process, they should take into account many factors. Thus, it makes sense to roll out a “blueprint” of your expectations prior to starting your setup process and to use the best practices of other companies. Often, this can be carried out in a Salesforce Scratch Org that’s used as a playground.

Salesforce Approval Process Guide: Approval Process Case Description

GBN Motors is a car dealership with a team of 15 sales representatives. Using Salesforce, they’ve decided to set up an approval process that would help to coordinate and organize the procedure of client giveaways.

2. Create and Manage the Salesforce Approval Process

Now that all the preparation work is finalized, it’s time to proceed to the actual setup.


So, to summarize, we’ve learned that the opportunities for applying Salesforce approval processes are boundless. With clearly set up rules, roles, and workflows, problems such as overlaps in employees’ paid time off requests become history.


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