Does windows 7 have problems with salesforce live agent

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How to get support from Salesforce LIVE agent?

In real life scenario you can see there are multiple sites which does have chat icon from where you can directly get support from support team, that is now possible by Salesforce live agent too. Click on enable live agent and hit “Save” button. After saving it you can see multiple objects have been created automatically into you org.

How to get support from Salesforce support team?

In real life scenario you can see there are multiple sites which does have chat icon from where you can directly get support from support team, that is now possible by Salesforce live agent too.

Why do I have intermittent DNS issues in Salesforce core services?

The Salesforce Technology team became aware of intermittent login errors that impacted Salesforce Core Services for a subset of customers in the APAC, EMEA and NA region. During this issue end users will have intermittent DNS issues while accessing the service.

Why is @sfdx force for Org create getting failed?

sfdx force:org:create getting failed with an error – Socket timeout occurred while listening for results. This issue can happen for any user of scratch orgs. When using an email template with Case Thread ID merge field ( {!Case.Thread_Id}) to send outbound email from a case, the thread id is stripped.

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How do I enable live agent in Salesforce?

Step 1 – Enabling Live AgentFrom Setup Classic in Salesforce, in the Quick Find box, search and select Live Agent Settings.Select Enable Live Agent.Click Save.


What is Live Agent Salesforce?

Salesforce Chat (formerly “Salesforce Live Agent”) is a native Salesforce tool that enables customer service teams to communicate in real-time with your website users. We have all seen the little ‘chat to an agent’ buttons on company websites, usually when trying to find a way to contact a support team.


How do I connect to live agent?

Just follow these five steps:Login to your LiveAgent admin account and go to Configuration -> Email -> Mail accounts.Click on Add email account button and use the predefined Office 365 connector to connect your Office 365 account.Select a department that should be linked with this mailbox and click Save.More items…•


Does salesforce have LiveChat?

Easily search the Salesforce contacts directly from LiveChat as well as save chat transcripts as Cases or Objects in your Salesforce account. You can finally spend more time talking with your customers and less managing contact data.


What does a live agent do?

LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. We’ve been using LiveAgent since 2013.


How do I implement live chat in Salesforce?

Set Up Web Chat in SalesforceLog in to your organization, and if you’re in Salesforce Classic, switch to Lightning Experience.Click the Setup gear icon and select Service Setup.Under Recommended Setup, click View All.Enter Chat in the search box and select Chat with Customers.More items…


Is live agent available ServiceNow?

If Live Chat is enabled, Virtual Agent transfers the user to a live agent. Live Chat is enabled by default. To enable or disable Live Chat, use the Application Navigator to open Collaboration > Chat Setup. Configure the Live Chat Enabled setting.


What is ServiceNow chat?

Chat enhances collaboration, communication effectiveness, and efficiency by facilitating communication within the Now Platform®. ServiceNow® has three chat features, each with functions that can be used simultaneously.


How do I connect with an agent on Facebook?

2:304:31CHAT WITH A FACEBOOK REPRESENTATIVE … – YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can click the chat with a representative. Box in the sidebar here should your problem not beMoreYou can click the chat with a representative. Box in the sidebar here should your problem not be listed scroll down and click the chat with a representative.


How many chats can an agent handle at once?

An agent without prior chat experience can take only 1-2 active chats simultaneously, while an experienced agent can easily take 4-6 chats. If all your agents are new to chat you may need to lower the number of simultaneous chats they are expected to take.


Does Salesforce have instant messaging?

JabberJaw is a free instant messaging app, built entirely on Salesforce. Best used in the utility bar, JabberJaw allows quick and easy collaboration between users and a wealth of additional features!


How do I test chat in Salesforce?

Test Your Embedded Chat WindowOpen the Service Console app and use the Omni-Channel utility bar (at the bottom of the console if installed). … Test the chat from your customer’s perspective. … Verify that your pre-chat form and chat window open and appear as expected after initiating a chat session on the customer side.More items…

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