Does salesforce sync to local contacts


You can keep your important Outlook and Salesforce contacts in sync using Salesforce for Outlook. When contacts initially sync, Salesforce for Outlook checks to see whether a contact with the same email address exists in both Outlook and Salesforce. If a matching email address exists, the two contacts are synced.

Is it possible to synchronize contacts between Outlook and Salesforce?

Nowadays, there are a lot of different possibilities to synchronize contacts between Outlook and Salesforce. Who can still manage to maintain an overview of them? We have taken a closer look at this topic and hope to be able to answer a few unanswered questions.

How does Salesforce Lightning sync work?

Lightning Sync can sync contacts and events you create and maintain, whether you’re at your desk or working remotely from your mobile device. Depending on the settings your administrator selected, Lightning Sync syncs contacts or events between your email application and Salesforce. Items can sync in both directions, or one direction.

What is the use of Salesforce connect?

Salesforce Connect Tightly integrate external data sources into your apps, giving employees a unified customer view, on any device. Admins can use point-and-click tools to bring data in or connect data between Salesforce instances, and developers can code simple APEX adapters to connect data from any web service API.

How to create a new contact from an e-mail in Salesforce?

If you want to create a new contact from an E-mail, Salesforce automatically copies the first & last name as well as the E-mail address. However, in December 2020, Salesforce for Outlook was officially discontinued and replaced by Outlook Integration.


How do I sync my phone contacts with Salesforce?

First you need to go to Settings –> Then Accounts and ensure you have your Exchange/Office 365/Google account added to your phone. Then ensure the Contacts toggle is turned on and green to ensure that Contacts are syncing to your cell phone.

What tool can the Salesforce Admin use in the background of the integration to sync contacts and events between Microsoft Outlook and Salesforce?

Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendar events between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.

How often does Salesforce sync with Outlook?

Salesforce for Outlook syncs your items based on your system activity. Events and tasks sync automatically every ten minutes; contacts sync automatically every hour. If, however, Salesforce for Outlook detects keyboard or mouse inactivity for 30 minutes, the sync frequency for events and tasks changes to 30 minutes.

How do I get my Iphone contacts into Salesforce?

In the Salesforce mobile app, navigate to where you create contacts. Tap Import from Device to open the device’s contact list. Select a contact. To associate the contact with an account in Salesforce, go to the contact record in Salesforce and add an account.

How do I sync Outlook contacts with Salesforce?

How do I enable contacts for sync in Salesforce for Outlook?From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook.Click View My Configuration.Under the Sync Settings section, verify you have Contacts selected.

How does Salesforce sync with Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.

Is Salesforce inbox being retired?

In March 2021, we are planning to retire the legacy versions of the Inbox add-in for Outlook and Chrome extension for Gmail. Since your organization may use this older version, we wanted to let you know to move to the new version.

What is the difference between Salesforce for Outlook and Outlook integration?

The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.

Is Salesforce Classic being retired?

All Salesforce Classic users will be automatically moved to Lightning experience on January 7, 2020. You will still be able to switch back to Classic, but it is a signal for all companies to hurry up with Salesforce Lightning migration.

What is lightning sync in Salesforce?

Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.

Salesforce Connect

Tightly integrate external data sources into your apps, giving employees a unified customer view, on any device. Admins can use point-and-click tools to bring data in or connect data between Salesforce instances, and developers can code simple APEX adapters to connect data from any web service API.

External Services Wizard

Easily connect your Salesforce org to the external service of your choice using the External Service Wizard. Just supply some basic information, like the name of the service and its schema endpoint, and then the service will be available in Salesforce. Once connected, you can use drag-and-drop tools to add the service to an app.

Heroku Connect

Heroku Connect automatically synchronizes data between Heroku and your other Salesforce services, including the Lightning Platform. With Heroku Connect, your productivity apps built on Lightning can use services built on Heroku to deliver elasticity, data consolidation, and complex custom app architectures.

Platform Events and Change Data Capture

Our powerful events engine allows you to publish and subscribe to event streams that can be embedded into workflows inside Salesforce, as well as replicate data changes to downstream systems.


Not yet ready to build your own integration? Find pre-integrated apps on AppExchange. These partner apps offer connections into leading enterprise software systems. With millions of installs and reviews from other customers, you can find the app that matches your business needs best.

Multiple data sources? No problem

Learn how Salesforce enables organizations to build a unified view of their customers by uniting external and internal data across applications.

Data Integration from Salesforce

The Lightning Platform is unified and connected with robust APIs and services ready for data integration and system integration of back-office systems, communities, and more.

Does Salesforce work with Outlook?

Salesforce quickly identified the need to make this easier for salespeople and introduced Salesforce for Outlook; so, the company paved the way for synchronizing contacts, events, and tasks between the Outlook desktop version and its own CRM system. Besides, the Outlook integrated sidebar made it possible to add emails to Salesforce contacts, …

Does Salesforce sync Outlook and Salesforce?

To enable long-term synchronization of contacts between Outlook and Salesforce, Salesforce now recommends using Einstein Activity Capture. This productivity-enhancing tool allows you to synchronize contact data between Salesforce and Outlook and keep it up to date. Incoming and outgoing emails and events are automatically added to related Salesforce records (accounts, contacts, contracts, leads, opportunities, and quotes) with no manual click.

Is Salesforce for Outlook discontinued?

Salesforce for Outlook & Outlook Integration. However, in December 2020, Salesforce for Outlook was officially discontinued and replaced by Outlook Integration. Furthermore, Lightning Sync, another product, will be discontinued at the end of 2021 and will no longer be available to new Salesforce customers. While Salesforce for Outlook was an …

Can Salesforce and Outlook be synchronized?

However, only email addresses, first and last names, and company names are matched and synchronized here .

11 Jul How to get Salesforce Contacts into your iPhone with Lightning Sync

I have had numerous people ask me how to access their Salesforce Contacts on there iPhone. This post will show you how. If you are using a Microsoft Exchange or Office 365 for your email then it will be really easy. If you’re using Gmail, then it will take a few more steps.

Exchange or Office 365

If you use Exchange or Microsoft, you simply need to go to the Contacts interface in your iPhone and ensure the Salesforce_Sync group is set to visible. Then you will see all of your Salesforce Contacts that Lightning Sync has synced over from Salesforce to Exchange, also in your iPhone.

GSuite (a.ka. Google)

Google is a bit tougher. First, you need to navigate to your Contacts while in Gmail on a computer. Select the ‘Salesforce Sync’ Contact Group (this Contact Group should have automatically been created when you installed Lightning Sync), from the Contact Groups menu on the left side of the page.


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