Does lightning sync create activities in salesforce


Yes, any Events which are created from Outlook Integration add-in or Gmail Integration will also be synced from Salesforce to Exchange (Google) calendar using Lighting Sync. Note: The Events which are created from side panel (Email Application Pane) using Quick Publisher Actions will be synced.

Lightning Sync can sync contacts and events you create and maintain, whether you’re at your desk or working remotely from your mobile device. Depending on the settings your administrator selected, Lightning Sync syncs contacts or events between your email application and Salesforce.


How to activate Salesforce Lightning?

Set the Default Interface to Lightning Experience

  • From Setup in Lightning Experience, enter Lightning in the Quick Find box, then select Lightning Experience Transition Assistant. …
  • Select the Roll Out phase.
  • Click Launch Lightning Experience to expand the stage.
  • Click Switch Users next to Make Lightning Experience the default interface. …
  • Click the + button next to the users you want to switch.

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How do I switch from Salesforce classic to lightning?

Supported Browsers and Devices for Lightning Experience

  • Salesforce doesn’t support nonbrowser applications that embed WebView or similar controls to render content for Salesforce Classic or Lightning Experience. …
  • You can’t access Lightning Experience in a mobile browser. …
  • You can access Lightning Experience on iPad Safari. …
  • Lightning Experience doesn’t support incognito or other private browsing modes.

What are the lightning events in Salesforce?

  • Salesforce Lightning Events Part 1 – Component Events Introduction
  • Salesforce Lightning Events Part 2 – Building Component Events
  • Salesforce Lightning Events Part 3 – Bubble and Capture Phase
  • Salesforce Lightning Events Part 4 – Understanding Container Components
  • Salesforce Lightning Events Part 5 – Application Events Introduction

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How to delete Lightning component in Salesforce?

To delete a component from a managed package:

  • From Setup, enter Lightning Components in the Quick Find box.
  • Select Lightning Components.
  • Click Del for the component that you want to delete.

What does Salesforce Lightning sync do?

Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.

What is the difference between lightning sync and Einstein activity capture?

Einstein Activity Capture has the same functionality as Lightning Sync, but it also automatically logs emails (both incoming and outgoing) in addition to events. EAC works in the background as well, so no user intervention is required.

How events sync in lightning sync Salesforce?

When you use Lightning Sync to sync events, fields from your Salesforce events are mapped to the same or similar fields in your external calendar. Learn which fields sync and how fields are mapped between applications by default. Plus, see which Microsoft® Exchange field mappings Salesforce admins can customize.

Which data can be synchronized using lightning sync with Salesforce Outlook integration?

Lightning Sync will synchronize Contacts and Events between Salesforce and either Microsoft Exchange or Google (Gmail), and can operate in a one-way or two-way configuration. If you’re looking for Task synchronization, that will also exist within Lightning for Outlook, starting with the Winter ’18 release.

Is lightning sync retiring?

Starting in October 2020, Microsoft is retiring Basic Authentication for Exchange Online on a rolling basis. The retirement impacts the availability of the Lightning Sync service account connection method for Microsoft Office 365 customers who use Exchange Online.

Why you shouldn’t use Einstein activity capture?

The biggest disadvantage of Einstein Activity Capture is that the captured data is not available beyond the Activities Analytics Dashboard and Activities Timeline.

What is Einstein activity capture?

Einstein Activity Capture is a productivity-boosting tool that helps keep data between Salesforce and your email and calendar applications up to date. To keep data up to date between applications, Einstein Activity Capture focuses on three types of data—emails, events, and contacts.

How can a data analyst ensure that lightning sync automatically relates calendar events in Microsoft or Google to contacts or leads in Salesforce?

To enable this feature, your Salesforce admin selects the Automatically relate events to Salesforce records option from your sync configuration in Setup. Events are automatically related only under these conditions. When sales reps create their events in Microsoft or Google calendars.

How do I sync Salesforce with lightning with Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.

What can be synchronized between Salesforce and Outlook?

Salesforce for Outlook syncs Salesforce recurring events (repeating events created in Salesforce Classic) with Microsoft Outlook calendars. Keep Microsoft® Outlook® and Salesforce tasks in sync.

What is the difference between Salesforce for Outlook and lightning for Outlook?

Lightning for Outlook can link emails to Contacts, Leads, Accounts, Opportunities, and Cases. It can also relate Events to records within Salesforce, however if you’re looking for a more automated sync of Events, you’ll need to look into Lightning Sync.

How do I sync my contacts with Einstein activity capture?

If email addresses match, the two contacts are mapped to each other and begin to sync. If there isn’t a match, Einstein Activity Capture checks whether there’s a match between the first and last name. If there is a match, then those contacts are mapped to sync.

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