Does a salesforce customer community support multiple languages


By default, the default language is set to English (US), and English (US) serves as the starting point when you add new languages. Add the languages that you want your site to support. After you add Experience Builder sites languages, you can define separate settings for each language.

What is Salesforce multi language knowledge&customer community?

Salesforce multi language knowledge & customer community. i give you a description of the context. we are building a community and a knowledge base solution for a customer. The knowledge base uses two languages (English UK, Italian), where the default language of the knowledge base is English Uk.

What languages are available in Salesforce?

Languages that fall in this category include English, German, French, Chinese (Simplified & Traditional), Japanese and others. End-User Languages : For “End-User Languages”, Salesforce provides translated labels for all standard objects and pages, except administrative pages, Setup, and Help.

What is a Salesforce community?

Salesforce Communities are brand spaces designed specifically for Salesforce customers to connect with the community outside their org (i.e., employees, partners, and customers) and collaborate with them using relevant data and content. Users can visit the community to find answers to questions or ask for help from another community member.

Does live agent support multiple languages?

Configuring Live Agent for multiple languages can be a necessity for companies who do business around the world. Live Agent has multilingual features, but they currently don’t extend to the custom pre-chat and post-chat pages that most companies need to implement.


How do I enable multi language in Salesforce community?

Required Editions and User PermissionsIn Setup, enter Knowledge Settings in the Quick Find box, then select Knowledge Settings.Click Edit.Select Multiple Languages and add the languages you want to include in your knowledge base. … Choose which settings you want to apply to language. … Save your changes.More items…

Does Salesforce support multiple languages?

Salesforce offers three levels of language support: fully supported languages, end-user languages, and platform-only languages. For fully supported languages, Salesforce features and user interface (UI) text appear in the chosen language.

How does Salesforce implement multi language?

To enable multilingual solutions:From Setup, enter Solution Settings in the Quick Find box, then select Solution Settings.Click Edit.Select Enable Multilingual Solutions . … Click Save.More items…

How many languages Salesforce supports?

Social Studio Automate supports the incoming translations of content in 27 languages using the Microsoft Azure translation service.

Can you change the language in Salesforce?

Click Setup | Administration Setup | Company Profile | Company Information | Edit (Classic) OR Setup | Company Information (Lightning) and change the ‘Default Language,’ ‘Default Locale,’ and ‘Currency Locale. ‘ All new users inherit these ‘Language and Locale’ settings.

What is platform only languages Salesforce?

Platform-only languages are available in all places where you can select a language in the application. However, when you select a platform-only language, all standard Salesforce labels default to English or, in select cases, to an end-user or fully supported language.

How do I translate a community in Salesforce?

Here’s an overview of the steps to take to create a multilingual site.Set the default language for your site. … Add languages to the site.Set options for each language, such as the display label and fallback language.Export and prepare the content, and send it for translation. … Import the translated content.More items…

What is language setting in Salesforce?

Users can choose a personal language from the languages that the administrator selected for the org. All on-screen text, images, buttons, and Salesforce Help display in this language. Text entered by users remains in the language in which it was entered. Select Languages for Your Org.

What should the developer use to ensure the site is multilingual in Salesforce?

Required Editions and User Permissions Add languages to the site. Set options for each language, such as the display language and fallback language. Add content for each site language one of two ways: Edit the page content for each language directly.

How do I enable platform-only languages in Salesforce?

Select Languages for Your OrgFrom Setup, select Language Settings.If you wish to enable end-user languages, check Enable end-user languages. … If you wish to enable platform-only languages, check Enable platform-only languages.More items…

What is end-user language Salesforce?

End-user languages allow individual users to select a language other than the company’s default language for end-user facing UI. In situations where Salesforce doesn’t provide default translations, use platform-only languages to localize apps and custom functionality that you build on the Salesforce Platform.

What is Apex for Salesforce?

Apex enables developers to access the Salesforce platform back-end database and client-server interfaces to create third-party SaaS applications. Apex includes an application programming interface (API) that Salesforce developers can use to access user data on the platform.

Fully Supported Languages

You can change the language for all features, including Help, to one of the following fully supported languages from the Setup page. Enter Company Information in the Quick Find box, select Company Information, and then select Edit. In the Default language field, select your desired language and click Save.

End-User Languages

End-user languages are useful if you have a multilingual organization or partners who speak languages other than your company’s default language. For end-user languages, Salesforce provides translated labels for standard objects and pages, except admin pages, Setup, and Help.

Platform-Only Languages

In situations where Salesforce doesn’t provide default translations, use platform-only languages to localize apps and custom functionality that you build on the Salesforce Platform. You can translate items such as custom labels, custom objects, and field names. You can also rename most standard objects, labels, and fields.


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