Table of Contents
Why do I have different versions of my Salesforce components?
Each time that component is created, a different Salesforce ID is created and, hence, a different ID will be referenced. As a result, you’ll have different versions of your formula, validation rule, process, flow, and so on in your sandboxes and Production.
What is Salesforce and why should you care?
To put it simply, we bring companies and customers together. Salesforce helps break down technology silos in your organization between departments so no matter where they are, employees in marketing, sales, commerce, service, and IT share a single customer view.
What is the best browser to run Salesforce on console?
For best performance, we recommend that console users adopt the Google Chrome™ browser and machines with 8 GB of RAM. Also note that in order to use 8GB of RAM you will need to be on a 64-bit operating system and using a 64-bit browser. You should call customer care of salesforce and resolve the issue through them.
What is Salesforce customer 360 and how does it work?
We call our platform Salesforce Customer 360 because it’s a collection of powerful apps that help you see a holistic view of your customers anywhere they come into contact with your brand. CRM platforms enable a deeper understanding of customers and also a better experience for customers interacting with your company.
How security is implemented in Salesforce?
Salesforce provides each user in your organization with a unique username and password that must be entered each time a user logs in. Choosing the data set that each user or group of users can see is one of the key decisions that affects data security.
How many types of security are there in Salesforce?
Further, there are five types of record-level security: org-wide defaults, role hierarchy sharing, sharing rules, manual sharing, and Apex-based sharing.
What is Salesforce security model?
Salesforce uses object-level, field-level, and record-level security to secure access to object, field, and individual records. Salesforce security model is powerful than any other CRM security model.
What is an example of a password best practices in Salesforce?
An example of a strong password would be: “CouchEagle$Window9783Fan.” Require users to reset their passwords on an annual basis. Remind your users never to share a password, including their Salesforce password, with anyone, either online or over the phone.
Is data encrypted in Salesforce?
Shield Platform Encryption builds on the data encryption options that Salesforce offers out of the box. Data stored in many standard and custom fields and in files and attachments is encrypted using an advanced HSM-based key derivation system, so it’s protected even when other lines of defense have been compromised.
What is ACL in Salesforce?
Access to the filesystem is additionally restricted by the operating system’s Access Control Lists (ACLs), which define read, write, and execute permissions for files. These protections are in place to restrict the user browsing the site from accessing sensitive information on the server.
What are the 6 standard profiles in Salesforce?
There are six (6) Salesforce standard user profiles….Standard Profiles which mostly used are:System Administrator.Standard User.Read Only.Solution Manager.Marketing User.Contract Manager.
What are Salesforce security features?
The Salesforce security features enable you to empower your users to do their jobs safely and efficiently.Salesforce Security Basics. … Authenticate Users. … Give Users Access to Data. … Share Objects and Fields. … Strengthen Your Data’s Security with Shield Platform Encryption. … Monitoring Your Organization’s Security.More items…
What is Apex in Salesforce?
Apex enables developers to access the Salesforce platform back-end database and client-server interfaces to create third-party SaaS applications. Apex includes an application programming interface (API) that Salesforce developers can use to access user data on the platform.
What makes a strong password Salesforce?
A password must contain at least eight characters, including one alphabetic character and one number. The security question’s answer can’t contain the user’s password. When users change their password, they can’t reuse their last three passwords.
What is high assurance session Salesforce?
With this setting, users who verify their identity from an unrecognized browser or app establish a high-assurance session. When Activation is in the High Assurance column, profile users who verify their identity at login aren’t challenged to verify their identity again.
How does Salesforce store passwords?
Salesforce uses a number of security enhancements, some of which will only be released to people after signing an NDA. We do know that passwords are not stored in the database. Instead, a one-way hash is computed from the inputted password, which is then encrypted before being stored in the database.
Mobile Platform Requirements
The Salesforce mobile app is supported on phones and tablets that meet these mobile platform requirements.
Mobile Devices Used for Testing
Salesforce performs automated and manual testing of the Salesforce mobile app for iOS and Android on a select set of mobile devices. This is the current list of devices.
Support for Siri Shortcuts on iOS
The Salesforce mobile app contains pages that are directly run by the app—native pages such as standard object home pages or search—and pages that are webviews. Siri learns what shortcuts are available in the Salesforce app through donations that the app makes to Siri.
Salesforce Editions and Licenses
See which Salesforce editions and user license types support using the Salesforce mobile app.
Required Domains
Add these domains to ensure that you can access all Salesforce mobile app content.
Network
A Wi-Fi® or cellular network connection is required to communicate with Salesforce. For cellular connections, a 3G network or faster is required. For the best performance, we recommend using Wi-Fi or LTE.
Salesforce Mobile App Updates
Customers whose devices meet current minimum platform requirements are eligible to receive Salesforce mobile app feature updates and fixes.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works
Maybe you’ve heard CEO Marc Benioff speak on CNBC or CNN. You may also recognize our cloud logo, friendly characters, or our very tall headquarters in San Francisco. But, because our work in the world is so varied, we often field the question: What does Salesforce actually do?
What does Salesforce do?
Many companies come to us frustrated or overwhelmed by their customer data because it’s not sharable, readable, and it does not tell the story of who their customer is or what they want. For example, sales doesn’t share knowledge or data well with marketing; marketing has no knowledge of when a customer has contacted customer service.
See what Salesforce Customer 360 can do for you
This three-minute video explains how Salesforce technology brings customers, partners, and your brand together across teams – anywhere.
What is Salesforce used for?
Another thing about our CRM platform: It’s software, not hardware, and it lives in the cloud. This means your marketing, sales, commerce, service, and IT teams can be connected on our platform no matter where they’re physically located in the world.
How does Salesforce work?
Customer 360 offers apps that unite every team — marketing, sales, commerce, service, and IT — around a single, shared view of customer data on an integrated platform. Employees can access the information they need to do their best work. And they can collaborate and align with colleagues much more easily.
How can Salesforce be used for marketing?
We can help your team tailor marketing messages to the right person at the right time on the right channel. We can also help you improve lead generation, customer acquisition, and upselling and cross-selling opportunities.
How do you use Salesforce for sales?
Your sales team can spend less time on data entry and more time connecting with customers. Our tools can also help your sales reps and support team develop and implement a precise, repeatable sales process.