Do i need prior it knowledge for salesforce certified administrator

Table of Contents

What are the prerequisites for taking the Salesforce administrator certification exam?

They do not have any prerequisites for taking the exam. However, you should consider participating in the Salesforce Administrator Career Certificate program, as this course is a great way of preparing for the exam. Once you obtain your Salesforce Administrator certificate, make sure that you participate in the required maintenance exams.

What is it like to be a Salesforce administrator?

Many Salesforce Administrators are making huge strides in their careers, skyrocketing to success and becoming strong leaders both within their company and the Salesforce community.

What does it mean to get Salesforce certified?

Getting Salesforce-certified is proof to yourself and your employer that you’ve worked hard to gain the knowledge and skills you need to succeed as a Salesforce Admin. So, it’s not a matter of whether or not you’ll get certified — it’s just a matter of when.

Do you need an IT background to become a sales force administrator?

Find the in-demand skills you need on Upwork. Nope. You don’t need to have an IT background to become sales force administrator. Most company who use sales force as CRM team give priority to those people within organization who have in depth business knowledge and who can correlate this business knowledge into sales force after certain training.

What are the prerequisites for Salesforce administrator?

Desirable Skills for Salesforce AdministratorsGood communication skills to enable you to work across the company and help user adoption.Be able to build reports, dashboards and workflow rules.Ability to analyse data and know about security.More items…

Can you get a Salesforce admin certification with no experience?

There is a magical key to getting a job in Salesforce without experience, that is- “Having a certification is a qualification for Junior roles.” The junior role in Salesforce consists of 0-2 years of experience. Getting certified in Salesforce is a big step that allows you to be recognized for your skills.

How do you become a certified Salesforce administrator?

If you want to start working as a Salesforce admin, you must familiarize yourself with the platform and take the official exam. The Salesforce Certified Administrator exam is offered via Salesforce Trailhead. The Trailhead platform is home to Salesforce’s training resources and exams.

What is required for Salesforce certification?

To earn this certification, candidates should have extensive knowledge of Salesforce customization and configuration and be skilled at managing users and getting the most out of the platform’s capabilities. The exam consists of 60 multiple-choice questions in 90 minutes.

What does an entry level Salesforce Admin do?

The responsibilities of an entry-level Salesforce administrator include monitoring access levels to the dashboard (or visual representation of data compiled from a report or reports), creating new user profiles, running deduplication tools, and training people how to utilize the applications.

Can a fresher learn Salesforce?

1 Answer. Yes, indeed Salesforce is good for freshers. With just good training you are good to go for a job, with a certification in your hand. With a Salesforce certification it becomes quite easy for you to search for jobs, as being certified helps you stand out from your peers, who have not been certified yet.

Does Salesforce admin require coding?

It also includes executive functions and problem-solving tasks. Hence, Salesforce Admin will be working with a team of developers, consultants, and others. They will take care of the coding part. So, a Salesforce Admin doesn’t require coding as a part of his daily task.

Is it hard to pass Salesforce admin exam?

Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.

What is the best Salesforce certification for beginners?

As a beginner, the best certification to start with is the Salesforce Administrator certification. This will give you a good base for digging deeper into salesforce either on the customer-facing side or later on for the developer side.

How do I start a career in Salesforce?

Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce AdministratorVisit the official Salesforce Admins site. … Listen to the Salesforce Admins podcast. … Learn more about Salesforce. … Connect online with Trailblazers. … Find a job in the Salesforce ecosystem. … Get hands-on at a Salesforce event.More items…•

Is Salesforce Admin a good career option?

Yes, a Salesforce admin is a good career. This means that many roles involving expertise in Salesforce are more in demand than ever. This includes Salesforce developers, administrators, analysts, and any role requiring talent and experience with the service.

What Salesforce certification pays the most?

1. Project Management Director at $245,490 per year. According to, Project Management Director (PMD) is the highest-paying Salesforce job in 202. This role reports to senior management such as CEOs or VPs and exists almost exclusively n big scale companies.

Sign me up for a free Trailhead account

Learn in-demand skills, earn resume-worthy credentials, and connect with a community of Trailblazers for mentorship and employment opportunities.

2. How can I get prepared?

We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.

Discover Trailhead Academy

Accelerate learning across your organization with access to Salesforce experts.

3. Can Superbadge Super Sets help me?

The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills.

5. How do I ace the exam?

Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for the Salesforce Certification down, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day!

6. Are there more resources?

Yes, of course! Bookmark the Salesforce Admin Career Development page where you can find all of the resources designed to help you grow your Salesforce Admin career.

The Trailblazer Blog

Discover expert insights to help you develop your career, connect with Trailblazers, learn Salesforce, and earn certifications. Explore practical how-to guidance, authentic peer perspectives, and inspiring Trailblazer stories.

Administrator Certification Introduction

The Salesforce Administrator certification is considered the baseline credential for any Admin. Passing this exam will s howcase your knowledge on Salesforce features and best practice configuration.

Who’s the Ideal Candidate?

For anyone looking to get into the world of Salesforce, the Certified Administrator exam is the best way to prove your knowledge on the core Salesforce platform.

Key Topics

Salesforce exams are made up of different topics, comprised of different weightings for each. It’s important to pay attention to these, as just a few sections will most likely take up the majority of the exam, such as the key topics below.

Study Strategy

The Salesforce Administrator certification might seem daunting if you are just looking to get into the world of Salesforce, but once broken down into the individual sections, it’s a lot more manageable.

Exam Strategy

When exam day finally hits, there are a bunch of tips we gathered over the years to give you the best chance of passing with flying colours.


Check out the Trailhead Exam Guide and use this as your master revision list.

Final Thoughts

The Salesforce Certified Administrator Exam is a qualification that all Salesforce professionals should hold. It is an expectation of nearly every employer and will give both you and them, the confidence that you can successfully and responsibly maintain and customize Salesforce.

What is Salesforce admin?

A Salesforce Admin best understands how to make the platform work for their company’s goals. Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform.

How many customers does Salesforce have?

Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organizations is critical for success.

What companies use Salesforce?

Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.

Is there a fee to take Salesforce certification?

After you pass the test, you’re a certified Salesforce administrator, and your career opportunities have expanded. But your learning doesn’t stop there. Maintain your certification on a specific schedule to keep your knowledge, skills, and abilities current.

Can a Salesforce administrator be just one person?

Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform. Make it as easy as possible for users of any technical level to use Salesforce. Stay updated on the platform’s new tools, capabilities, and updates.

What are the skills needed to be a Salesforce admin?

An effective Salesforce Admin will proactively apply their knowledge, skills, tools, and techniques to activities aimed to meet business goals and needs. There are many varied and different skills associated with project management. However, here are the six most important ones for a Salesforce Admin: 1 Leadership 2 Task management 3 Scheduling 4 Quality management 5 Planning 6 Execution

What does Salesforce admin do?

Being a Salesforce Admin puts you in a really unique position within a company. Having both business and technical skills provides you with the credibility to be an innovation leader at your company.

Why is technical skills important in Salesforce?

Technical skills are important for Salesforce Admins as they will help you work more efficiently within your organization, especially when navigating a complex task or project. As a Salesforce Admin, you’ll want to develop expertise in areas such as database management, security, and compliance.

Why is Salesforce important?

Having a firm understanding of the business and industry in which your company operates is important for Salesforce Administrators because the specific types of activities and business processes that you implement will no doubt be influenced by these. For example, think about how differently a university operates compared to a bank. Both operate under very different rules and regulations, have very different business goals, and serve very different customers. These types of industry factors heavily influence the way a business operates and also the way Salesforce is used and administered.

Why is field customization important in Salesforce?

Field customization is also another large part of data management because it allows you to tailor your Salesforce instance to your own unique business requirements. Security — Once you’ve set up processes to manage your data, you need to ensure measures are put in place to protect your customer and business data.

Why do I need the Administrator Certification?

If you are reading this, you can only be interested in taking your Administrator exam. So, let’s focus on it! By now, something similar to this may have gone through your mind… “ Is this really necessary? I know my way around in Salesforce! “. Well, you guessed it, my answer is “yes, it is”.

Top tips to study for the Administrator certification!

As you may have figured, putting knowledge into practice by playing and working with the Salesforce tools is always the best school. I learned a lot when trying to find simple solutions for my client’s requirements. Only by researching my way around.
Also, you’ll be amazed by all the information available on the web.


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Joana Pedro

I am a business analyst working with Salesforce products for more than a year. As a creative soul, I couple colorful and inspiring thinking with efficient solutions. I am glad to share with you my knowledge and experience working with Salesforce!

What Is Salesforce Admin Certification?

Salesforce is the market leader because its Customer Relationship Management (CRM) technology is among the most sophisticated globally, and its cloud computing architecture makes it cheap and scalable. Salesforce is used in several ways by organizations across a range of sectors.

Basic Salesforce Admin Certificates

Salesforce has developed various certifications to assist administrators. The certifications assess an administrator’s expertise and experience in the platform. There are four essential Salesforce Administrators certificates. Each acquisition shows a mastery of specific abilities, experience, and knowledge on the Salesforce platform.

Why Do You Need Salesforce Admin Certification?

Salesforce is a complicated platform with many moving components, plugins, and possibilities for third parties. The certification helps you get the information you need to serve your company effectively. Salesforce certifications provide three powerful add-ons.


By investing the necessary money, time, and effort, you’ll be prepared to obtain your certification and further your career as a Certified Salesforce Administrator. And then maybe to even more extensive and better career positions as you use your Salesforce platform expertise to assist your company in succeeding and growing.


The Salesforce Administrator certification is considered the baseline credential for any Admin.


For consultants working the full project lifecycle of Sales Cloud implementations. Prove you can design, build and implement Sales Cloud functionality.


B2C Commerce Developers​ have experience developing eCommerce solutions with Salesforce B2C Commerce Digital – including the Storefront Reference Architecture (SFRA) and various APIs.


For the designers who assess the architecture environment and requirements, and designs sound, scalable, performant solutions on the Customer 360 platform.

What’s My Starting Point?

How Can I Get Prepared?

Can Superbadge Super Sets Help Me?

What’s My Time Commitment?

How Do I Ace The Exam?

Are There More Resources?

You’Re Doing A Great Job — Celebrate Your Progress

  • All of these strategies have one thing in common: to help make preparing for your exam more fun! Enjoy the learning process, and remember, you’re an expert in your field. Getting Salesforce-certified is proof to yourself and your employer that you’ve worked hard to gain the knowledge and skills you need to succeed as a Salesforce Admin. So, it’s no…

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