Can we delete a user in salesforce


Salesforce lets you deactivate users, but not delete them outright. The reason is because a user can own accounts, leads, and groups, and can be on multiple teams. Removing a user from Salesforce affects many processes in the org. After departure from the org, we don’t want the user to retain access to their account.

What happens when you delete accounts in Salesforce?

What Happens when You Delete Accounts in Salesforce

  • Contacts
  • Opportunities (if they’re not Closed Won)
  • Contracts (if they’re not activated)
  • Activities
  • Notes
  • Attachments
  • Portal roles and groups (if all portal users in the account are disabled.)
  • Partner relationships
  • Relationship group members

How can I delete account in sales force?

salesforce help; salesforce training; salesforce support

How to find out who deleted a record in Salesforce?

Salesforce administrators can determine who deleted a record by looking at the Recycle Bin or querying for deleted records via API. Subscribe to SalesforceSu…

How to deactivate a Salesforce user license?

  • Termination of the user’s access to your portal
  • Removal from all groups, teams, and sharing rules with which the user is associated.
  • Permanent loss of the portal user’s association with the contact
  • If you later re-enable a contact for portal access, a new portal user is created that is not related to the previous portal user record in any way.

What happens when you delete a user in Salesforce?

Deactivation removes the user’s login access, but it preserves all historical activity and records, making it easy to transfer ownership to other users. For situations where changing ownership to other uses must be done before deactivation, freezing the user prevents login to the org and access to the user’s accounts.

How do I remove a user from a Salesforce license?

From Setup, in the Quick Find box, enter Users , and then select Users. Click the name of the user whose permission set license you want to remove. In the Permission Set License Assignments related list, click Del next to the permission set license that you want to remove, and then click OK.

How do I completely delete a user?

How to delete a user from Windows 10Click the Settings app when it appears in the search results to open it. Open Windows’ Settings app. … Click on Family & other users from the menu bar running along the left-hand side of the Settings window. You’ll find all of your computer’s user profiles in this menu. … Click Remove.

How do I add and delete users in Salesforce?

Here are the steps to deactivate a User in Salesforce.Step 1: Gear Icon. Once you have logged into your Salesforce account, you need to click on the Gear Icon right at the Top right Bar. … Step 2: Setup. … Step 3: Navigate to Users. … Step 4: Select the User. … Step 5: Edit the User. … Step 6: Deactivate the User.

Does deactivating a Salesforce user free up a license?

User de-activation does not release a license to be reused if the org had more active users than it has license for. Normally, when a user record is deactivated, the license that was in use can be re-used for another user of the same type. In some cases, however, user deactivation does not release a license to re-use.

Can we change user license in Salesforce?

Go to: Your Name > Setup > Admin > Manage Users > User > Select the User Record > Click Edit > Change User license.

How can I delete administrator account?

How to Delete an Administrator Account in SettingsClick the Windows Start button. This button is located in the lower-left corner of your screen. … Click on Settings. … Then choose Accounts.Select Family & other users. … Choose the admin account you want to delete.Click on Remove. … Finally, select Delete account and data.

How do I delete a local account?

Press “Windows key + X” together on the keyboard.Click on Control Panel.Click on User Accounts and Family Safety.Click on User Accounts.Click Manage another account. … Click the account you want to delete, and then click Delete the account.More items…

How do I delete a user account on my computer?

Click Users to open the panel. Press Unlock in the top right corner and type in your password when prompted. Select the user that you want to delete and press the – button, below the list of accounts on the left, to delete that user account. Each user has their own home folder for their files and settings.

How do I delete a user in Salesforce lightning?

You cannot delete users from Salesforce. You can remove their license or deactivate them to remove access to the system, but because they may still own records, they cannot be deleted.

How do I mass delete users in Salesforce?

Is there a way to mass deactivate all the user? Hi Alexander, You can run a report on the User object that includes the User ID and the Active field and then export it to a . csv file.

What is Freeze user in Salesforce?

Freezing a user in Salesforce means that only stops the user from being able to login. In some cases, you can’t immediately deactivate a user (such as when a user is selected in a custom hierarchy field or a user that’s assigned as the sole recipient of a workflow email alert).

How to Delete a User in Salesforce ?

Salesforce does NOT allow deleting users on a permanent basis. However, in order to restrict users’ access, owners can deactivate or remove users’ license. One of the reasons of why you can’t delete users from Salesforce is, because users may own RECORDS, deleting them permanently becomes technically impossible.

Why Delete Users in Salesforce ?

User Accounts may affect Salesforce Billing or Licenses. Therefore, once you don’t need a user, you would most likely want to deactivate it from a Salesforce organization.

How to Deactivate a User in Salesforce ?

You may find deactivating Salesforce Users in specific products or editions of Salesforce, such as Contact Manager, Group, Professional, Enterprise, Unlimited, Developer, and Database DC editions.

Tips on Deactivating Users in Salesforce

If for some reason, you are not able to deactivate a user in Salesforce, you can proceed to Freeze the user. Later, after you have correctly managed the roles and access levels, you can also deactivate the particular user (s). Freezing a User also limits a user from accessing the Salesforce but doesn’t free up the License.


You can only deactivate users in Salesforce, as allowing to delete a Salesforce user permanently is not technically possible for Salesforce.

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How to prevent users from logging in to your organization?

To prevent users from logging in to your organization while you perform the steps to deactivate them , you can freeze user accounts. Let’s say a user just left your company. You want to deactivate the account, but the user is selected in a custom hierarchy field.

Can you delete a user from Salesforce?

You cannot delete users from Salesforce. You can remove their license or deactivate them to remove access to the system, but because they may still own records, they cannot be deleted.

Follow Along with Trail Together

Want to follow along with an instructor as you work through this step? Take a look at this video, part of the Trail Together series on Trailhead Live.


You are attending a security and data access review meeting with the CEO and the Executive team. The first item on the agenda is to ensure that all users have the appropriate object permissions for their job roles.

Create a New Profile Without Delete Permissions

From Setup, enter Profiles in the Quick Find box, and select Profiles.

Set Login Access Policies and Create a New User

From Setup, enter Login Access Policies in the Quick Find box, and select Login Access Policies.

Allow a User to Delete Accounts Using Permission Sets

From Setup, enter Permission Sets in the Quick Find box and select Permission Sets.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.


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