Can’t log into salesforce

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Can’t log in and need immediate assistance: Contact your Salesforce administrator. If they can’t help you, contact Salesforce support. See Troubleshoot Login Issues for more help with Salesforce Logins.

Troubleshoot your Salesforce login
  1. Confirm your login credentials (username and password) are correct. …
  2. Reset your Salesforce password.
  3. Confirm your browser bookmark directs you to the correct login page.
  4. Confirm your browser does not block Salesforce cookies.
  5. Review your Salesforce profile permissions.

Full
Answer

Why can’t I login to my Salesforce account?

Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page. Confirm your browser does not block Salesforce cookies. Review your Salesforce profile permissions. Many login issues are caused when an extra space is added before or after a username or password.

What do I do if I don’t have a Salesforce password?

If this is the first time you are logging in to Salesforce and you do not have a password, make sure to follow the verification steps noted in your automated welcome email (Subject: ‘Welcome to Salesforce: Verify Your Account’). If you did not receive a welcome email, contact your system administrator.

How do I log in to Salesforce on a chrome device?

When you’re asked to select Chrome or the Salesforce app, choose Chrome and log in to Salesforce in that browser. *See the Administrator Guide regarding login errors with other devices. Was this article helpful?

How to fix scan to Salesforce not working?

Go to Settings > App & Notifications > select Salesforce1 > Advanced Settings > Open by default > Open supported links > and change to “Ask everytime”. Then restart Scan to Salesforce and try scanning again.

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How do I log into my Salesforce account?

We’ve got you covered. To log in to your Salesforce account, simply go to https://login.salesforce.com/. If your company has a custom domain and you need to log in that way, head to login.salesforce.com and click on the “Use custom domain” button in the bottom right corner of the box.


Why can’t I login as another user in Salesforce?

A Salesforce administrator cannot log in as a user if the user is inactive. If a system administrator in logged in as a user and then logs out as that user, their current session will also be terminated and they may be forced to login again. You cannot login as another user if you’re already logged in as a user.


Why can’t I reset my Salesforce password?

Click Your Name> Settings> Manage Users > Profiles > Select the desired profile > Password Policies > Disable Require a minimum 1 day password lifetime. Once the issue has been resolved, you may opt to re-enable this feature if desired.


How do I log into Salesforce app?

The login screen is configured to access your org’s production Salesforce site, using the login.salesforce.com address….NoteStart the app by tapping the Salesforce icon on your home screen. You see the login page.Enter your username and password.Tap Log In .


What should the administrator do to identify why the user is unable to login Salesforce?

Confirm your login credentials (username and password) are correct.Reset your Salesforce password.Confirm browser bookmark directs to the correct login page and remove saved passwords/autofill.Confirm your browser does not block Salesforce cookies.Review your Salesforce profile permissions.


Can’t see administrators can login as any user?

To enable this, go through Setup > Security Controls > Login Access Policies > Administrators Can Log In As Any User > Save. If you don’t see this feature, contact Support.


How do I find out my Salesforce password?

Reset Your Forgotten PasswordOn the login page, click the forgot password link.Enter your username and click Continue. … Within 24 hours, click the link provided in the email, answer your security question, and click Continue. … When prompted, enter a new password.


How do I reset my Salesforce account?

Reset a User AccountLog into Account Manager.Click User. The Users page opens, showing a list of accounts.Click Reset next to the user whose account you want to reset. A dialog box opens, asking you to confirm that you want to reset the user’s account. … Click OK. Account Manager resets the user’s account.


How can I reset my Salesforce password without email?

In Lightning Experience Click the gear icon | Setup | Administration | Users | Users. Click the User’s name. Click Reset Password. Click OK on the pop-up message that appears.


Is Salesforce server down?

Salesforce.com is UP and reachable by us.


Can I use Salesforce on my phone?

Salesforce is available for iOS and Android devices that meet minimum platform requirements. See Requirements for the Salesforce Mobile App for details. You can download and install Salesforce from the App Store or Google Play.


How do I enable mobile access in Salesforce?

Firstly, Here’s how you enable Salesforce 1 — – Navigate to Setup > Mobile Administration > Salesforce > Salesforce Settings. – On the Salesforce Settings page, under the Mobile Browser App Settings section, select the Enable Salesforce mobile web check box >> Click Save.

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