
Table of Contents
How to require users to log in to Salesforce with SSO?
To require users to log in to Salesforce with SSO, take these steps. In Setup, in the Quick Find box, enter Company Settings, then select My Domain. In the Policies section, click Edit.
How to prevent login credentials with a Salesforce username and password?
Preventing logins with a Salesforce username and password ensures that users can’t bypass your SSO system. Make sure affected users know the URL where they can access your SSO login page. Note We don’t recommend disabling login credentials for Salesforce admins.
How do I get help with a problem in Salesforce?
If you need help resolving a problem, you can grant login access to your account to a Salesforce administrator or a support representative. Available in: both Salesforce Classic ( not available in all orgs) and Lightning Experience
What do I do after I receive my Salesforce security token?
After you received your new Salesforce security token, you can update your token in Connect Offline, Connect for Office, and Data Loader. If you need help resolving a problem, you can grant login access to your account to a Salesforce administrator or a support representative.

What is article in Salesforce?
Your Salesforce Knowledge base is built from knowledge articles, which are documents of information. Articles can include information on process, like how to reset your product to its defaults, or frequently asked questions, like how much storage your product supports.
How do I give access to knowledge articles in Salesforce?
Note To do more than read articles, agents need the Knowledge User license.From Setup, enter Users in the Quick Find box, then select Users.Click Edit next to the user’s name, or click New to create a user.If you’re creating a user, complete all the required fields.Select Knowledge User.Click Save.
How do I publish an article in Salesforce?
Click the *Knowledge tab [1] at the top and change the list view to Draft Articles [2].Check the box next to all three article titles and then click Publish.Ensure Publish Now is selected.Click Publish.
How do I enable articles in Salesforce?
Enable Lightning KnowledgeFrom Setup, enter Knowledge in the Quick Find box and click Knowledge Settings.On the Knowledge Settings page, click Edit.Select Enable Lightning Knowledge. Note To enable Lightning Knowledge, you must have one article type. … Enable any other Knowledge settings that you want.Click Save.
How are knowledge base articles accessed?
This is how you’ll enable Knowledge Articles for a Guest User:Go to your Setup | Sites. … Click on the Public Access Settings Button, there you will see the profile of the guest user. … Click on view users and you’ll be directed to page with the guest user. … Search for Permission Set and click Edit Assignments.More items…
What access does a user need to be able to import articles to a knowledge base?
-Knowledge> Articles> Import Articles. What access does a user need to be able to import articles to a knowledge base? -Can contribute.
How do I create an article in Salesforce lightning?
Create Article TypesFrom Setup, enter Article Types in the Quick Find box, then select Knowledge Article Types.Click New Article Type or edit an existing article type.Enter the information for the following fields: … Click Save.In the Fields section of the Article Type definition, click New.More items…
How do I add a Knowledge article to a Salesforce community?
Add Knowledge to the Site Using TopicsClick the setup gear. … Enter All Sites in Quick Find, then select All Sites.Next to Category 1 Biking, click Workspaces.Select the Content Management tile.Click Topics.Select Navigational Topics.In Enter a navigational topic, enter Customer Support and click + Add.More items…
Can we edit published article in Salesforce?
You can create or edit an article from the Knowledge tab or Article Management tab. If you’re creating an article, you may need to select the article type and language.
How is Salesforce knowledge enabled for users that need access to Article management?
Enable Salesforce KnowledgeTo enable care coordinators and internal users to edit articles without going to the Article Management tab, select Allow users to create and edit articles from the Articles tab .Select Activate Validation Status field to add a Validation Status field to all articles.More items…
What is a Salesforce knowledge article?
Knowledge Articles (Salesforce Knowledge) Articles can include information on process, like how to reset your product to its defaults, or frequently asked questions like, how much storage your product supports. Experienced service agents and internal writers write the articles.
How do you set up a knowledge article?
Create Knowledge ArticlesFrom the main menu in the Service console, select Knowledge. … Click New.Choose the record type for the article. … Click Next.Enter the article title in the Title field. … Click in the URL name field. … Choose a Validation Status. … To show what the article is about, enter a summary.More items…
Collect and Update User Data at Login
This login flow requests users to confirm or update their phone numbers, which are then updated in the user accounts.
Configure Multi-Factor Authentication (MFA)
This example implements a login flow that enhances time-based one-time password (TOTP) authentication with an MFA method that Salesforce supports. The TOTP algorithm computes a one-time password from a shared secret key and the current time.
Integrate Third-Party Strong Authentication Methods
You can use login flows to interact with external third-party authentication providers by using an API.
Login Flow Samples Package
The Login Flow Samples Package is an unmanaged package that installs different login flow samples into your Salesforce org. It contains the following examples.
